Our culture and values

Celebrating 45 Years of Flooring Excellence

Over the years, we have proudly provided homeowners and home builders beautiful floors and excellent service, earning the trust of countless residential and commercial customers.

We know that our customers trust us because they have experienced excellent service time and time again. We consider customers family and we work hard every day to take great care of them.

In every phase, from product selection and in-home or in-office consultations, to installation, our expert flooring consultants and installers work hard to ensure you, our customer, love the outcome.

Our Mission & Values

We credit our mission and values for attracting and keeping the right people and the right mindset to take special care of our customers each and every day.

It is our daily goal to earn and keep as many highly-satisfied customers as possible by providing them with outstanding products, workmanship, and service. So, at the end of each day, if our customers aren’t happy, we’re not happy.

But there’s more than just a goal to drive us. Our core values guide us as individuals and as a company. It’s how we operate and it’s important that our customers know it.

CSM Flooring’s core values are:

  • Service: We place others above ourselves. Because helping others is the key to great relationships.Quality: We are masters of our craft. Expecting our work to last and be enjoyed for years to come.
  • Drive: We work hard because we care. Hard work and tenacity get things done; also mastery is a constant pursuit.
  • Respect: We live above the line. Because courtesy, candor and integrity are not as common as they should be.